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Refund, Returns and Cancellation Policies:
IT’S IMPORTANT TO US THAT YOU’RE COMPLETELY SATISFIED WITH YOUR BESTMARTUSA.COM MERCHANDISE.
We accept returns for up to 30 days after receipt of your purchase. Return items must be sent back in their original packaging, with store tags attached. Sorry, but we cannot take back personal items such as underwear, make-up and body jewelry,ELECTRONIC. We will not be able to accept returns on swimwear purchases.
When returning footwear, shoes must be placed inside of the manufacturer Shoe box, then inside of a separate shipping box. Do not write on the manufacturer shoebox, tape it closed, or use it as a shipping box. Footwear returns will not be accepted unless both the shoes and shoebox are undamaged. Fragrances may only be returned if they are still sealed in their original packaging.
To send an item back to us, please enclose the DBGOGO.COM invoice which arrived with your package. You may use any shipper you like, but we recommend purchasing tracking and insurance, as DBGOGO.COM cannot be responsible for lost return shipments. You are also responsible for the return shipping fee. Send your package to:
DBGOGO.COM. Return Dept.
13290 NW 42nd AVE.
Miami, FL 33054
Once we receive your return package, please allow 1-2 weeks for processing. We will send you an email notification when your refund has been processed. Your refund will be issued according to the payment method you selected for the original order. Shipping fees are non-refundable. and charge original price 15% packing costs.
Frequently Asked Questions:
we normal order is shipping fee no charge at Ground Services 5 to 8 business days. If you want special order and have any Questions.
call phone:1-305-828-9454 or E-mail: Sales@dbgogo.com